On our website, like most sites, some of the pages will put small pieces of information, known as cookies, onto your computer. These are not used to identify you and are not a security risk – we use them to make sure that you don't have to log in separately on each page as you move about the discussion forum; to identify which posts are new since you were last here; to count and analyse our different visitors from different sources, so we can better design the site to suit our customers; and so on.
You can find out more about cookies here.
If you prefer not to have our cookies on your computer, that's absolutely fine of course, it's entirely up to you. You can see here how to opt out, and how to delete any that we've already set.
If you've got any questions about any aspect of our cookie usage and policy, please do contact us.
This is the data we hold on you and what we do with it. Please note that we never pass on your details to anyone else for any reason.
Sales: When you buy a game from us we receive your name, email address, the billing address of the card you used, and (occasionally) your postal address. Of those, we only keep your name and email address so that we can identify you if you have lost your download codes. (We’ve had some customers email us after three or four years and happily we are able to track their purchase and provide them with updated codes.)
As the transactions are processed by PayPal or Worldpay, we don’t see your credit card details at all.
Newsletter: When you sign up to our newsletter, we record your email address and your country of origin. If you unsubscribe from the newsletter, we delete your email address.
Invitations: If you use our online invitation service, we capture the details of your party, your name and email address - and the names and email addresses of the attendees. We hold these for 6 months, long enough for you to arrange and hold your party.
Email correspondence: If you contact us via email, we hold your name and email address and whatever information you’ve included in your emails. We hold these indefinitely, as as sometimes refer back to them when we are answering similar queries from other customers (we don’t include your details of course)
Testimonials: If you send us a testimonial, we keep your name and your location, and these are shown on our website unless you’ve asked for your testimonial to be anonymous.
Photographs: If you have sent us a photograph, we record who sent it. We do not “tag” anyone in the photograph.
Your right to be forgotten: If you would like us to remove you from our records, please drop us a line via our Contact Us page and we will process that straight away. (Please note that if you have asked to be removed from our records, and you have bought a game from us and subsequently need the download codes again, you will have to re-purchase the game.)
Freeform Games LLP is committed to protecting the privacy of our online visitors.
All online visitor data collected by Freeform Games LLP is protected against unauthorized access. We will not sell, trade, or give your personal information to other companies or organizations.
We will not use your personal data in such a way as to breach the UK Data Protection Act, the EU General Data Protection Regulation, on or any other relevant national or international legislation.
When you purchase one of our games, our staff will never get to see your card number or other payment details. The payment process is handled for us by secure third parties, PayPal and WorldPay. Your payment data will never be misused, or charged for a purchase that you didn't make.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Freeform Games LLP encourages parents to go online with their kids. Here are a few tips to help make a child's online experience safer:
If you have any questions about any of this, you can contact us via this form.